Creative Problem Solving for Driving Change ❖ Live in Washington, D.C.

Frequently Asked Questions

Is there a particular challenge I should bring to the workshop?      No, though we suggest that you work on something that really matters to you and/or your team. It can be professional, it can be personal - it just needs to be something you truly care about solving. Past examples include: wanting to reach more customers, how to double revenue in a year, wanting to make a career change, and how to best take advantage of retirement! Home many people from my organization can attend?      While there is no cap per organizations, workshop groups will be capped at four people. If you'd like to have a large group experience this workshop, please reach out to discuss the possibility of organizing an in-house workshop for your organization! Are you hosting workshops in other cities?      Yes! We are running 2 in-person workshops in the Mid-Atlantic in October:            ✸ Baltimore, MD | Wednesday, October 23rd            ✸  Washington, D.C. | Friday, October 25th What about refunds? Please notify us immediately if you cannot attend. Up to seven days before the event, we will refund your ticket or allow you to transfer to another course. To read the full Terms and Conditions please see below. Terms & Conditions 1. Filming and Photography: The event will be filmed and photographed for marketing, educational, and archival purposes. By attending the event, you consent to be recorded and grant us permission to use any footage or images in which you may appear. 2. Confidentiality and Collaboration: This course is designed to be a collaborative event, with multiple businesses working alongside each other. Participants should be aware that others may see and hear the material they are working on. While we encourage openness and collaboration, please consider the confidentiality of the information you share and plan your participation accordingly. 3. Commitment: To fully benefit from the course, participants must commit to attending the entire day. The process is designed to be completed, and missing any part of the day may result in a diminished experience and incomplete outcomes. 4. Cancellation: Please notify us immediately if you cannot attend. Up to seven days before the event, we will refund your ticket or allow you to transfer to another course. 5. Code of Conduct: We are committed to providing all participants with a safe and welcoming environment. Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in immediate removal from the event. 6. Liability: LAB, Make Happy Ltd, and Cedarcroft Advisors LLC accept no responsibility for any loss, damage, or injury that may occur during the event. Participants are encouraged to take care of their belongings and act responsibly during the workshop. 7. Changes to the Event: We reserve the right to change the event details, including the agenda, location, or timing, if necessary. Participants will be notified of any significant changes as soon as possible. By registering for the course, you agree to these terms and conditions. We look forward to your participation and collaboration!